Targeting quality
External Quality Assessment (EQA also known as Proficiency testing/PT) programs: “ Programs for Evaluation of participant performance against pre-established criteria by means of inter-laboratory comparisons”.1
“EQA programmes are well established and have contributed greatly to improving the quality of care at all levels of the health care system. In order to improve the situation in developing countries, governments need to recognize the importance of implementing quality measures in patient care and disease prevention and control, advocating quality testing at all levels, and allocating adequate resources to ensure quality testing. This will require establishing a national quality testing programme. It is important to recognize that a policy towards improving health care should include EQA programmes for all testing sites
All public and private laboratories should be encouraged to participate but, wherever possible, participation should be mandatory”.2
1 ISO/IEC 17043:2010: Conformity assessment — General requirements for proficiency testing.
2 WHO manual for organizing a national external quality assessment programme for health laboratories and other testing sites. Geneva, Switzerland: WHO; 2016”.
To be a model for a trustworthy partner indispensable to any quality-seeking laboratory.
To offer the Market an ISO-compliant EQA program, that fulfils the WHO recommendations, satisfies regulatory requirements and meets laboratory needs and to support our partners with consultancy services essential to leverage the quality of services they offer.
– not spying or policing
– not guardianship
– not punitive or scandalous.
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